Gateway purchase not visible on other devices

The Gateway to Language & Learning© in-app purchase is linked to the iTunes account you used to buy it, and is also available through Family Sharing. This means you can use Gateway on any device logged into that account, or any other account linked through Family Sharing. However, your other devices may not automatically see the purchase.

To use Gateway on a new device, you will need to restore the purchase in Proloquo2Go.

First, make sure the device is connected to the internet.
Tap the Options* button at the far right of the bottom toolbar.
Scroll down to and tap Store.
Select Restore Purchases. Proloquo2Go will confirm with the iTunes Store that the logged-in iTunes account has purchased Gateway.

*On iPhone and iPod touch, you will find the Options button in the Tools popup at the far left of the bottom toolbar.

As long as you are using Proloquo2Go that was purchased through the same account that shared it, you can also use and create a Gateway vocabulary. To access Gateway through Family Sharing, you will also need to restore the purchase in Proloquo2Go, using the directions above.

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