Gateway purchase not visible on other devices

1 minute read

The Gateway to Language & Learning© in-app purchase is linked to the iTunes account you used to buy it. This means you can use Gateway on any device logged into that account. However, your other devices may not automatically see the purchase.

To use Gateway on a new device, you will need to restore the purchase in Proloquo2Go.

First, make sure the device is connected to the internet.
Tap the Options* button at the far right of the bottom toolbar.
Scroll down to and tap Store.
Select Restore Purchases. Proloquo2Go will confirm with the iTunes Store that the logged-in iTunes account has purchased Gateway.

*On iPhone and iPod touch, you will find the Options button in the Tools popup at the far left of the bottom toolbar.

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