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Privacy

AssistiveWare is strongly committed to protecting the privacy of its users.

We recognize that there are many situations where privacy can be at stake. We do our best to minimize the risks of compromising someone's privacy in our applications, support system, and the information we provide through our website and social media channels.

If you have any concerns regarding the way we deal with privacy, or any related topic, please feel free to address them to support@assistiveware.com.

In general

AssistiveWare does not use its iOS and OS X applications to collect any personal information, such as but not limited to personal details, conversation transcripts, documents and user settings. Nor does AssistiveWare provide third parties access to such information.

The applications may collect certain information automatically, including, but not limited to, the application and application version, the type of device, the operating system version, language settings and location. This information is in no way connected to your personal information.

In specific cases, AssistiveWare's applications may send personal information to our systems. We will describe these exceptions below.

Proloquo2Go and Proloquo4Text

Proloquo2Go and Proloquo4Text conform to our general policy. These applications do not communicate any personal information to AssistiveWare or other third parties.

Keedogo, Keedogo Plus and Keeble

Proloquo2Go and Proloquo4Text conform to our general policy. For a detailed discussion on keyboards and privacy please see http://www.assistiveware.com/keyboards-privacy.

News-2-You

Users that purchase an in-app subscription to the editions will be asked to share their email address with AssistiveWare. AssistiveWare may use this address to inform the users of the News-2-You App. AssistiveWare may share this information with N2Y Inc, but will not share this information with other third parties.

Pictello

Pictello offers the use of a Sharing Server. An account on the Sharing Server connects a device with some basic user information such as name and e-mail address. We will use these e-mail addresses only in connection to the Pictello Sharing Server.

Stories shared with other users using the Pictello Sharing Server are stored on AssistiveWare's servers in the United States of America and Europe. AssistiveWare will not disclose the contents of the stories shared. Only the people that receive a story code from the person that uploaded the story can download the story. AssistiveWare may perform anonymous analysis on the stories shared in order to improve the Pictello product.

OS X Software activation

In order to activate software licenses for our OS X applications we will ask the licensee for name, company and email address. This information is stored to make sure the software is only used by the licensee and to provide support on the software products.

AssistiveWare may use the licensee information to inform its users of product updates and other relevant information. The data will not be shared with third parties.

Social Media Channels

All information shared on AssistiveWare public social media channels, such as, but not limited to, The AssistiveWare and Proloquo2Go Facebook page and the AssistiveWare Corporate Website, is considered to be public. The information is available for everyone and AssistiveWare may decide to republish the information on other social media channels.

The information shared in closed Facebook groups, such as the "Proloquo2Go Professionals", the "Parents of Proloquo2Go Users", the "Adult Users of Proloquo2Go & Proloquo4Text" and the "Pictello Users Group" groups is considered to be public within those groups only. AssistiveWare will not share the information from within these groups outside these groups without permission. AssistiveWare however cannot prevent other group members from sharing this information.

AssistiveWare Support

In contact with our support team users typically share more personal information. This information is used to help the user with his specific problem or question. Furthermore the information can be used to improve AssistiveWare's products. In this case the personal information will only be used internally for development purposes.

AssistiveWare Newsletter

Personal information shared when subscribing to the AssistiveWare newsletter will solely be used to share AssistiveWare product updates, news and other relevant information with subscribers. Personal details will not be shared with third parties.

General exceptions

In some cases AssistiveWare may explicitly ask for personal information from its users. In these cases AssistiveWare will clearly state the use of the information shared with AssistiveWare.

Note that this privacy statement may change at any time. This privacy statement was last updated on: 3 November 2014