You can check to make sure automatic iCloud backups are turned on in the device’s Settings app.

1. First, open the Settings app. 
2. In the list, tap the top Apple ID, iCloud, iTunes & App Store section. 

3. Tap iCloud.
4. Scroll down until you get to the list of third-party apps. Make sure Proloquo2Go’s setting is toggled to ON. 

For Proloquo2Go to upload files to iCloud, the device must be connected to the internet. Additionally, only one backup per user per device will be stored in your iCloud account at any time. When a new backup uploads, it replaces the old backup of that user. For this reason, we recommend regularly saving backups to Google Drive, Dropbox, or your computer. You can find instructions for these methods at the following links:

• Automatically save backups to Dropbox or Google Drive
• Export and save selected backups to Dropbox or Google Drive
• Export and save a backup with iTunes File Sharing
• Save a backup with Connect to Computer