Why can't I share on Facebook?

On April 24, Facebook updated its mobile app. As part of this update, the method Proloquo2Go and Proloquo4Text use to share text generated by our apps to Facebook no longer works.

However, we are exploring a solution and hope to have it in an upcoming update, though we cannot give an exact timeline

In the meantime, please do not update to the latest version of Facebook (the one that was released on April 24). If you already updated to the latest version, please delete the Facebook app and access Facebook through Safari. You can do anything from Safari that you can from the app, but the interface is a bit different.

Workaround for Facebook posting issue:

  1. Find the Facebook app and delete it:
    - Tap and hold the Facebook app until it starts to wiggle
    - Tap the x on the upper left corner of the app icon
    - Tap Delete in the alert that appears
    - Press the home button to get out of app moving/deleting mode
    - If you don't see the x you have disabled deleting apps. To re-enable deleting apps:
      * Go to the Settings App (the gears icon)
      * Tap General in the left column
      * Tap Restrictions in the Right panel
      * Enter the passcode you created when you enabled Restrictions
      * Tap the ON/OFF switch on the row labeled Deleting Apps so it is green (ON)
      * Go back to the home screen and delete the Facebook app
      * Go back to Restrictions in the Settings app and turn Deleting Apps to OFF
  2. Open Safari (the compass icon)
  3. Tap to select the address field at the top of the screen. A keyboard will appear. Type in www.facebook.com and tap the Go key.
  4. When Facebook appears, if you're not logged in already, log in and click the box labeled Keep me logged in.
  5. Tap the Sharing icon that appears immediately to the right of the address field. It's a box with an arrow coming out of it.
  6. In the bottom row of the popup that appears, you'll see an icon that's a gray plus, with the label Add to Home Screen. You may need to scroll sideways to find it if there are more than 4 items in this row. Tap Add to Home Screen.
  7. In the popup that appears, the first row has the label that will appear on your home screen. It is usually something long and unhelpful. Tap anywhere in this field. A keyboard will appear, and a little gray x will appear at the end of the label field. Tap the x to clear the field, and type in Facebook
  8. Tap the Add button in the upper right corner of the popup.
  9. Press the home button to close Safari and get to the home screen. If needed, find the Facebook icon and drag it to where you would like it to appear.
  10. You can now use Facebook sharing within Proloquo2Go and Proloquo4Text again.

Video of the workaround:

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