HomeProductsDownloadsPurchaseCommunityContact
EnglishFrenchRegisterFeedbackSupportNotification of updatesAbout us

Support for AssistiveWare software


Support for SwitchXS, TouchStrokes, Proloquo, LayoutKitchen, VisioVoice, Infovox iVox and KeyStrokes

Step 1. Check the documentation and/or help book that accompanies the software.
Step 2. Consult the dealer where you purchased the product.
Step 3. Contact your local distributor.
Step 4. If none of the above help or if you purchased directly with AssistiveWare, send us an email at support@assistiveware.com.

Support for KeyStrokes 2

Step 1. Check the KeyStrokes manual (look in the documentation folder of your KeyStrokes folder) to see if that answers your question.
Step 2. If none of the above help, send us an e-mail.

Our support policy:

At present we only offer e-mail support. Note that through our local distributors and dealers you can obtain phone support for the AssistiveWare products. We make an effort to reply to any e-mail within 5 business days though occasionally it may take a little longer (in that case do not hesitate to write again after 5 days if the matter is urgent). However, in many cases you already may receive an answer to your message the next day.

We can only provide support specific to our software products. For more general problems with your computer and using and installing software you should contact your dealer or an experienced Mac user in your immediate surroundings.


© 2000-2009 AssistiveWare. All rights reserved.

AssistiveWare and ConvenienceWare are trade names and trademarks or registered trademarks of Niemeijer Consult. Proloquo, KeyStrokes, TouchStrokes, SwitchXS, LayoutKitchen, Dwellix, PolyPredix, VisioVoice, GhostReader, SmartTransparency and the salamander logo are trademarks or registered trademarks of Niemeijer Consult. Infovox iVox is a trademark of Acapela Group. HeadMouse is a registered trademark of Origin Instruments. Macintosh, Power Macintosh and Mac are trademarks of Apple Computer, Inc., registered in the U.S. and other countries. All other trademarks and registered trademarks are the property of their respective owners.