v3.0.4

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Wendy Quach
wquach88's picture
v3.0.4

Hi, we have updated to the new iOS and have found that the speech output does not work. Is anyone else experiencing this? What can we do to resolve the problem?

Thanks for any help!

Carol Villars
carol's picture
Hi Wendy,

Hi Wendy,

It sounds as if you have updated your iOS to 8 but have not updated Proloquo2Go. Please know that Proloquo2Go 3.0.3 is not compatible with iOS 8 and needs to be updated to version 3.0.4.

For more information please go here: http://www.assistiveware.com/proloquo2go-future-compatibility

Please check what version of Proloquo2Go you are using.

To check your version number in Proloquo2Go, navigate to Options View:
To open Options View on an iPad, tap the Options button (the AB icon or the gears) on the bottom toolbar.
To open Options View on an iPhone or iPod touch, tap the Views button (double overlapping squares) and then tap Options.

Scroll down to "About". Tap About and you will see the version number listed under the product name. If it is a version earlier than 3.0.4, we recommend that you update the software.

To check your version number in iTunes, open the iTunes application on your computer, and show the left sidebar if it is not visible:
To show the iTunes sidebar on a Mac, select View > Show Sidebar from the top menu.
To show the iTunes sidebar on a PC, click the button in the top-left corner of iTunes and select Show Menu Bar. Next, select View > Show Sidebar from the top menu.

Next, click Apps in the left-hand sidebar, and right-click or control click on Proloquo2Go and choose "Get Info". If it is a version earlier than 3.0.3, we recommend that you update the software.

For instructions on updating, please see: https://support.assistiveware.com/index.php?pg=kb.page&id=33

Note: Starting with version 3.0.4, Proloquo2Go will run on all iPads, iPhones, and iPod touches that support iOS 7 or later. This means that the first generation iPad (without camera), iPhone 3GS, and iPod touch 3rd and 4th generation cannot be updated past Proloquo2Go 3.0.3. You will still be able to download Proloquo2Go 3.0.3 from the App store on these older devices.

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