Proloquo2Go App Download

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Lakshmanan Kris...
laks35's picture
Proloquo2Go App Download

Hello,

The device I downloaded the software iPad is not working. I have a different device and would like to download this again. Any help is appreciated

Thanks
Laks

Pam - Moderator
Pam's picture
Hi Laks,

Hi Laks,

You can redownload any app for free using the same iTunes account that you used to purchase it. For instructions, please see our FAQ: http://www.assistiveware.com/support/faq/page/100

All of your customizations are still in the iPad that is not working unless you have saved a backup file to your computer or Dropbox. This would be done manually and the backup file would end in .p2gbk

If you do not have a backup file, you still may be able to save it even if the device is not working. Please email our AssistiveWare Support team for instructions.

Kindly,
Pam
AssistiveWare Support

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